Introduction
Read this policy carefully before using our services.
LLC Excel Training Solutions, located at 811 N Shepard Creek Pkwy, Farmington - 84025-2715, United States (US), operates the website at exceltrain.lol and delivers corporate spreadsheet training courses and workshops. This Privacy Policy describes how we collect, use, disclose, store and protect information when you visit our website, complete our contact form, enroll in a training program, or otherwise interact with our services. The services are developed and operated by the developer ExcelTrain. By accessing our website or using our services, you acknowledge that you have read and understood this policy. If you do not agree with the terms described here, please discontinue use of our services.
Scope of This Policy
This policy applies to information gathered through our website at exceltrain.lol, through email and telephone communications, and through delivery of training services both on-site and virtual. It does not apply to information collected by third-party websites that we may reference, and it does not govern the practices of organizations that you work for or partner with. When you contact us on behalf of a company, we treat that relationship as business correspondence, and we still apply the same care to any personal information included in your messages.
We wrote this policy to be as clear and straightforward as we can. Legal documents are often filled with jargon, but the core promise is simple. We collect only what we need, we use it only for the reasons we describe here, we protect it with reasonable safeguards, and we delete it when it is no longer needed. If you ever have a question that this page does not answer fully, please reach out and we will explain how your data is handled.
Who We Are
LLC Excel Training Solutions is a provider of professional, scientific and technical services specializing in computer integrated systems design and corporate spreadsheet training. We work primarily with business teams, analysts, managers and individuals seeking to strengthen their command of spreadsheet tools such as Excel. Our headquarters is in Farmington, United States, and we serve clients both locally and nationally.
Information We Collect
We collect information that you provide directly to us, as well as certain information automatically when you visit our website. We limit what we collect to what is reasonable and necessary to deliver the services you request.
Information You Provide Directly
- Contact details such as your name, email address and telephone number.
- Information about your company, your role and your team size when shared with us.
- Details you include in messages, such as your training needs, skill levels and requested schedules.
- Corporate correspondence such as invoices, purchase orders and workshop logistics.
Information Collected Automatically
- Technical data such as your IP address, browser type and operating system.
- Device and network information, screen resolution and language preferences.
- Pages visited, time on site, and referring websites, gathered through standard analytics.
Most of this automatic information is collected in aggregated form and does not directly identify you as an individual. We use it to understand broad patterns, such as which course pages are most often visited, so that we can make our website clearer and more useful. Any automatic information that could relate to a person is treated with the same care as information you provide directly, and it is never used to build profiles about your personal interests for unrelated purposes.
We do not deliberately collect sensitive categories of personal information unless you choose to include such details in a message to us for a purpose related to your training.
How We Use Your Information
We use the information we collect for clear, limited purposes that align with delivering our services and improving your experience. The main uses of your information include the following.
- Responding to inquiries submitted through our contact form or by email and telephone.
- Preparing proposals, quotations and training plans tailored to your needs.
- Scheduling and delivering training sessions, both on-site and virtual.
- Providing technical support and answering questions during and after a program.
- Sending administrative notices such as confirmations, invoices and updates about our services.
- Improving our website, courses and teaching materials through aggregated analysis.
- Protecting the security and integrity of our website and services.
We do not sell your personal information to third parties. We do not use your data for advertising lists without your explicit consent, and we never combine your personal data with unrelated data from other sources.
Where it is useful to you, we may send occasional updates about new courses, workshops or free resources that relate to the training services you have used. Every such message includes a straightforward way to opt out, and we will honour any request to stop receiving them promptly. These messages are distinct from service notifications, such as a booking confirmation or an invoice, which we need to send to fulfil the service you requested.
Legal Basis for Processing
Where data protection laws such as the General Data Protection Regulation apply, we rely on a number of lawful bases for processing your information. Where you contact us and ask us to provide a service, we process your information on the basis of a contract with you. Where we respond to your inquiries before a formal agreement, we process data to take steps at your request. Where we analyze website usage or maintain security, we act under a legitimate interest that does not override your fundamental rights and freedoms. Where we are required by law to retain records or cooperate with authorities, we process data to meet a legal obligation. When your consent is needed for specific practices such as optional marketing communications, we request that consent separately and you may withdraw it at any time.
Data Storage and Location
We store the information we collect on secure servers operated by us or by trusted service providers. Where we use cloud providers, your data may be processed in data centers located in the United States and in other countries. We take reasonable steps to ensure that any transfer of your information complies with applicable law and is protected by appropriate safeguards. We do not store data in locations that do not provide adequate protections unless the transfer is necessary to deliver the service and is supported by legally recognized safeguards.
Security Measures
The security of your information matters to us. We apply administrative, technical and physical safeguards designed to protect the personal data we hold from unauthorized access, alteration, disclosure or destruction. These safeguards include restricted access to systems that store personal information, secure transmission of data over the internet using industry-standard encryption, regular review of our systems and practices, and training for our staff on responsible data handling. No method of transmission over the internet is completely secure, so while we work to protect your information, we cannot guarantee absolute security at all times. If we become aware of a data breach that affects your personal information, we will act promptly to mitigate the risk and will notify you and the relevant authorities as required by law.
The practical measures we use are not an afterthought. Access to personal data is limited to people who need it to do their jobs, such as handling your training inquiries, preparing your materials or providing support. We review our access lists and our security settings on a regular basis, and we prefer to hold as little personal data as possible in the first place. Reducing the amount of data we collect means there is less to protect, and this principle guides the way we design our forms and processes.
Data Retention
We retain personal information only for as long as needed to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When we no longer need your information, we delete or anonymize it in a secure manner. Correspondence such as inquiries and training records are generally kept for a reasonable period and then deleted unless a longer retention period is required by law or by an ongoing contractual relationship with your organization.
The length of time we keep different types of information varies. A simple inquiry that does not lead to an engagement may be kept only long enough to respond and then cleared from our records. Details associated with a delivered training program are retained for the period needed to support the agreement, handle any follow-up questions and comply with any applicable record-keeping rules. In every case we review retention periods periodically and dispose of data that no longer serves a clear purpose.
Your Privacy Rights
Depending on where you reside, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate data, the right to request deletion of your data, the right to object to or restrict processing, the right to data portability, and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to verified requests within the time period required by law. We may ask you to verify your identity before acting on a request to protect your information from unauthorized access. If you believe your rights have not been respected, you may also lodge a complaint with a competent data protection authority in your jurisdiction.
Privacy for Children
Our services are directed to working professionals, business teams and adults. We do not knowingly collect personal information from children and individuals under the age of 18. If a parent or guardian believes that a child has provided us with personal information without consent, they should contact us immediately, and we will take steps to delete such information from our records. If information is received in the context of an educational setting where a minor attends a supervised course, we handle that information in accordance with the permissions granted by the responsible adult or institution.
Third-Party Services
Our website may link to or use tools provided by third parties, such as video conferencing platforms used for virtual workshops, document sharing services, and web analytics providers. These third parties operate under their own privacy policies, and we encourage you to review them. When you use a third-party platform as part of a training session, that providers terms and policies apply to your use of their service. We are not responsible for the privacy practices of third parties that we do not control.
International Transfers
Because we serve clients in different countries, your information may be transferred to and processed in countries other than the one in which you reside. Those countries may have data protection laws that differ from those in your home country. When we transfer personal information across borders, we endeavor to put in place safeguards that maintain an adequate level of protection, consistent with applicable legal requirements. By using our services and providing your information, you understand that your data may be processed in the United States and in other locations where we or our service providers operate.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make significant changes, we will update the revision date at the top of this page and take reasonable steps to notify you, such as posting a notice on our website or sending an email where appropriate. We encourage you to review this policy periodically so you remain informed about how we protect your information. Continued use of our services after any changes take effect constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or about the handling of your personal information, you may contact us through any of the channels below. We are committed to addressing your concerns promptly and transparently.
- Company: LLC Excel Training Solutions
- Contact name: He Zhihua
- Address: 811 N Shepard Creek Pkwy, Farmington - 84025-2715, United States (US)
- Email: memo@exceltrain.lol
- Phone: +15078011275
- Website: https://www.exceltrain.lol
Thank you for trusting LLC Excel Training Solutions and its developer ExcelTrain with your information.